CustomerLink Systems has partnered with TCS Technologies (TCS) to bring automated marketing services together with TCS’ suite of software products. TCS provides tools for tire and auto service retailers to manage every aspect of their business. By partnering with CustomerLink, TCS makes it simpler for their users to access additional marketing technologies, including the gathering of customer reviews, email and postcard service reminder programs, Facebook and Twitter automation, online reputation management, and a consumer demographics-driven system for finding especially high-value new customers.
“TCS has set itself up to be the technology partner for the tire dealer of the future,” said TCS president Barry Reese. “CustomerLink’s approach to marketing fits perfectly with our desire to deliver state-of-the-art tools to our customers. Their consumer data-driven approach is powerful, and the online marketing tools they offer cover all bets. Especially valuable for our customers is the customer review gathering, which CustomerLink can post directly to the websites we build for our dealers. That’s huge for search engine results, and it translates to more new customers.”
TCS recently announced that revenue improvements for clients adopting their technology range from 10-25%. When combined with data from an independent study conducted by The Sacramento Bee, which verified that CustomerLink produced a 26% average response rate and a $71:1 average ROI for their customers, the expectation of remarkable success for tire shops embracing the partnering of these two platforms is justifiably high.
Headquartered in Cookeville, Tennessee, with a western region office in Salt Lake City, Utah, TCS is a Microsoft Certified Partner that develops and markets both off-the-shelf and custom software solutions, website development, e-commerce platforms, and support and consulting services to independent tire and automotive service companies. More information can be obtained on the company’s website, www.tcstire.com, or by phone at 888-449-8473.
CustomerLink Systems is a marketing solutions company established in early 2000. It is a results-driven customer retention services company offering marketing programs for automotive repair facilities and other service industries. Using consumer research and demographic technology in conjunction with satellite mapping, social media and other technologies, CustomerLink helps businesses grow and improve profitability. More information about CustomerLink Systems can be found at www.customerlink.com.
TCS Technologies Contact
Barry Reese
888.449.8473
breese@tcstire.com
