The Internet is an essential marketing platform in the modern marketplace. Think of it as a great big Main Street running through the middle of town. If your shop isn’t on it, nobody there can do business with you. If your shop is on it but doesn’t look professional, people will just drive on by.
Your CustomerLink smrt 2.0 Internet marketing helps you manage, maintain and prosper on that important Internet avenue. This video series will help you learn and understand how your CustomerLink share site works, how to find it, and what it’s various features and functions are.
All Videos in This Series
The very basics: this video provides the briefest of overviews on your CustomerLink smrt 2.0 Internet marketing dashboard.
In it, you’ll see how to get from your WebLink screen to your shop’s share site (where your customer reviews are) and to your Facebook and Twitter pages.
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Share site essentials: In this video we answer the most common questions people have about a CustomerLink share site.
Have a look as we briefly explain what your share site is; what it is NOT; and why it’s an important part of an automotive Internet marketing strategy for your shop.
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Share site in action: This video gives a brief tour of the features and functions of a CustomerLink share site.
See from start to finish what a prospective customer will see, starting from how they might find your shop’s share site using a search engine like Google, and then covering what they will see as they move about the page.
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Customer Reviews – Overview: Summary of how to find and work with your shop’s customer reviews.
Learn how to find your review page and what the main features of the page are. You’ll see where the reviews appear, and get basic information about how to use them.
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Customer Reviews – Specifics: A closer look at the functions of your Automated Customer Reviews page as part of your smrt program.
You’ll learn where the reviews come from, where they go, how to edit a response you have made, and where the “publish” and “request for second review” options are. We even touch briefly on the third-party reviews, providing a bit of explanation about what those are.
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