Best Customer Retention

The Best Customer Retention With CustomerLink

You’ve got good customers, and now you want to keep them. With competitors trying to steal them from you—not to mention some simply forget to come in when they should—having a plan and a system for consistent communication is key.

CustomerLink has a variety of traditional and electronic media options to help you communicate in the most effective way possible. Keep customers coming back as you build loyalty and solidify relationships.

Whether through email, direct mail or a strategic application of both, your messages will be delivered on time and automatically with CustomerLink. Plus, every message is highly customized to each individual using our cutting-edge consumer research and data analysis.

Add to that our fully automated suite of online tools to give your marketing consistency across multiple marketing platforms (Facebook, Twitter, customer reviews, and a host of search engine strategies), and your shop is in a position to win when it comes to customer loyalty.

If you want to lock in more customers and increase loyalty (and profit) for your business, check out our demo.

 

CustomerLink Services for Best Customer Retention

The best customer demographic information from CustomerLink

smrt™ Technology: Real Consumer Data & Reporting

This is the engine of CustomerLink. Know who your best customers are so you can:

  • Tailor your service to please your highest spending customers
  • Find new customers who spend like your best current customers do, and get them to come in
  • Build and keep a customer base of only the most profitable types of customers
smrt™ Technology: Real Consumer Data & Reporting Details »
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Email Campaign Builder

Which of the following would be something you'd say about marketing to your customers?

  • It shouldn't take very long. I want it to be fast.
  • Forget all the technical jargon. Make it easy for me.
  • I want to be able to focus on high-value customers.
  • In a perfect world, it would be free.

Get all of the above!

Email Campaign Builder Details »
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Peak Performance Guide

Know at a glance the status of your marketing, financial and customer data:

  • Compare your shop's performance to other similar shops around the country
  • See your high-value customers that may be slipping away... before they go!
  • Get automated marketing recommendations based on your shop's performance
Peak Performance Guide Details »
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Service Reminder Mail

Send the right message, to the right person, at the right time:

  • Save marketing dollars by sending service reminders based on the actual vehicle's make, model and mileage
  • Get your customer's attention with oversized postcards that are customized based on that customer's lifestyle
  • Bring back only your most profitable customers by excluding undesirable customers from getting reminders
Service Reminder Mail Details »
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Automated Social Media

Your customers are on Facebook and Twitter; your business should be too:

  • Enhance your online reputation with relevant, interesting and automatic posts
  • Use custom appointment setting, coupon and customer review Facebook applications, automatically
  • Look cool and relevant to the growing social media audience
Automated Social Media Details »
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Service Reminder Email

It's a quick, easy and inexpensive form of communication:

  • Maximize results with emails customized to fit each customer's lifestyle
  • Focus on your business while we handle this communication for you, automatically
  • Get more email addresses with our Email Finder service
Service Reminder Email Details »
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Email Finder

More customer emails means these benefits for your shop:

  • Low cost communication with your customers
  • More repeat business from email service reminders
  • More positive customer reviews gathered and published, building your online reputation
Email Finder Details »