All CustomerLink Services

The best shop marketing services from CustomerLink

CustomerLink helps small and medium-sized businesses find new customers and keep existing customers coming back year after year.

We use advanced consumer research technology and data analysis to build customized email and direct mail for your business. We also offer a full suite of automated online auto repair marketing services to help you manage your online reputation, Facebook and Twitter, and the gathering of customer reviews. When someone is looking for your product or service online, we help make sure they 1) find you, and 2) pick you over your competitors.

Perhaps the most important thing we do is verify results. Lots of amazing claims are made by marketing service providers these days promising great ROI. We’ll prove it. With CustomerLink, you’ll see who received messaging; who came in and what they spent; and, with a new customer program, you’ll even track the lifetime value of your new customers. Everything we do is tracked and reported.

Finally! Marketing that’s more than fuzzy math and a guess.

If you’d like to see the power of consumer research and how it can transform your customer mix and your profit picture, check out a demo.

 

All CustomerLink Services

The best customer demographic information from CustomerLink

smrt™ Technology: Real Consumer Data & Reporting

This is the engine of CustomerLink. Know who your best customers are so you can:

  • Tailor your service to please your highest spending customers
  • Find new customers who spend like your best current customers do, and get them to come in
  • Build and keep a customer base of only the most profitable types of customers
smrt™ Technology: Real Consumer Data & Reporting Details »
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Email Campaign Builder

Which of the following would be something you'd say about marketing to your customers?

  • It shouldn't take very long. I want it to be fast.
  • Forget all the technical jargon. Make it easy for me.
  • I want to be able to focus on high-value customers.
  • In a perfect world, it would be free.

Get all of the above!

Email Campaign Builder Details »
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Peak Performance Guide

Know at a glance the status of your marketing, financial and customer data:

  • Compare your shop's performance to other similar shops around the country
  • See your high-value customers that may be slipping away... before they go!
  • Get automated marketing recommendations based on your shop's performance
Peak Performance Guide Details »
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Service Reminder Mail

Send the right message, to the right person, at the right time:

  • Save marketing dollars by sending service reminders based on the actual vehicle's make, model and mileage
  • Get your customer's attention with oversized postcards that are customized based on that customer's lifestyle
  • Bring back only your most profitable customers by excluding undesirable customers from getting reminders
Service Reminder Mail Details »
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Only The Best New Customers

Get new customers that fill your bank account, not just your calendar:

  • Only send customizable offers to new customers who spend like your best current customers
  • Your marketing pays for itself; on average our customers see over $3 in return for every dollar spent
  • Every new campaign can be more profitable than the last with easy-to-use and accurate results tracking
  • Results guaranteed!
Only The Best New Customers Details »
Automated Customer Reviews from CustomerLink

Automated Customer Reviews

Make sure your business has the best possible online reputation:

  • Only your customers leave reviews on your CustomerLink review share site
  • Approve customer reviews, or reach out to your customers before reviews are published
  • Stay on top of Internet reviews from across the Internet on one screen
Automated Customer Reviews Details »
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Automated Social Media

Your customers are on Facebook and Twitter; your business should be too:

  • Enhance your online reputation with relevant, interesting and automatic posts
  • Use custom appointment setting, coupon and customer review Facebook applications, automatically
  • Look cool and relevant to the growing social media audience
Automated Social Media Details »
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Service Reminder Email

It's a quick, easy and inexpensive form of communication:

  • Maximize results with emails customized to fit each customer's lifestyle
  • Focus on your business while we handle this communication for you, automatically
  • Get more email addresses with our Email Finder service
Service Reminder Email Details »
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Email Finder

More customer emails means these benefits for your shop:

  • Low cost communication with your customers
  • More repeat business from email service reminders
  • More positive customer reviews gathered and published, building your online reputation
Email Finder Details »
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Website Design & Hosting

Publicize your business in today's competitive market:

  • Help new customers find your business using search engines
  • No hassle, it's up and running in days
  • A great bang-for-the-buck with no design or setup fees
  • Get a mobile website too!
Website Design & Hosting Details »