Associations

CustomerLink is active in the following industry trade associations and our Customer Development and Communication programs and services are a member benefit to members of these associations.



Alliance of Automotive Service Providers

Alliance of Automotive Service Providers (AASP)
The Alliance of Automotive Service Providers is a coalition of associations, which serve the automotive service industry. In a spirit of mutual cooperation and support, Alliance participants are committed to sharing information, knowledge and other resources for the benefit of the members they serve.


Automotive Service Association

National Automotive Service Association (ASA)
The Automotive Service Association advances the professionalism and excellence in the automotive repair industry through education, representation, and member services.


Automotive Service Association of Arizona

Automotive Service Association of Arizona (ASA-AZ)<-
The Automotive Service Association of Arizona and its ASA member-businesses work to deliver excellence in mechanical, collision, and transmission service. Throughout its history, the ASA of Arizona has been a leading organization for owners and managers of automotive service businesses in Arizona that strive to deliver excellence in service and repairs to consumers.


Automotive Service Association of Colorado

Automotive Service Association of Colorado (ASA-CO)
The Automotive Service Association of Colorado and its ASA member-businesses work to deliver excellence in mechanical, collision and transmission service. ASA members strive to improve the image of the automotive service industry by committing themselves to quality repairs at a fair price. The consumer's complete satisfaction is the ultimate goal of an ASA business. ASA of Colorado operates as an affiliate of the National Automotive Service Association.


Automotive Service Association of Washington

Automotive Service Association of Washington (ASA-WA)
ASA members strive to improve the image of the automotive service industry by committing themselves to quality repairs at a fair price. The consumer's complete satisfaction is the ultimate goal of an ASA business. ASA of Washington operates as an affiliate of the National Automotive Service Association.


Automotive Service Councils of California

Automotive Service Councils of California
Founded in 1940 as IGO (Independent Garage Owners), the Automotive Service Councils of California is a confederation of regional automotive trade associations (called chapters), consisting of independent repair shops, as well as associated aftermarket businesses such as parts stores, insurance brokers, and automotive publications.


Meineke Dealers Association

Meineke Dealers Association
The Meineke Dealers Association is an organization that exists to support Meineke franchise owners. They pursue vendor relationships that provide maximum value and benefit for their members. CustomerLink is the national vendor of choice for Customer Communication and Loyalty Services.


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Industry Consultants



Automotive Business Solutions, Inc.

Automotive Business Solutions, Inc. is a group of highly experienced professionals who together create, produce, and deliver high quality AMI approved training programs and professional warranty administration for the automotive repair industry. They are dedicated to providing repair facilities with programs that will enhance their business and help them grow.



Automotive Service Leaders

Since its creation in 1979, Automotive Service Leaders has sought to help shop owners succeed through training and organizing group meetings across the country. In the automotive industry today, there are countless resources available for training and knowledge gathering. Realizing this, Gary Gunn, founder and CEO of Automotive Service Leaders, and his team have sought to do one thing - help YOU, the shop owner, USE what you already know and get the payoff for your investment. We exist to turn knowledge into action, action into change, and change into turnaround.



Automotive Training Institute

The Automotive Training Institute offers classes, workshops, training and consulting programs for repair shop owners, absentee owners, and managers. Learn proactive leadership skills to make your shop a high profit, dynamic, industry leader.



Mitch Schneider

Mitch Schneider is a nationally recognized automotive service professional, author, and lecturer, presents tools, tips, and his unique insight on how to run your automotive business more profitably while still providing the best in automotive service & repair.


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Suppliers



ALLDATA

ALLDATA is the leading provider of diagnostic, repair and estimating information and business solutions to the professional automotive service industry. The ALLDATA® Online and disc products offer diagnostic and repair articles, factory technical service bulletins and recalls, OEM wiring diagrams, maintenance schedules, and more. ServiceCenter, ALLDATA's easy-to-use shop management software, is included with ALLDATA Online and DVD subscriptions at no additional charge. Other no-cost benefits include ALLDATA® ShopWeb - tools for creating a personalized shop website - and the Certified ALLDATA Information Specialist (CAIS) certification program.

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Shop Management and POS

CustomerLink's primary objective is to help our automotive service center customers, develop repeat full service customers. We are committed to making this our focus! We are pleased with the response from the shop management and point of sale software industry and their willingness to work with us. Below are links to Shop Management Software Companies whose applications allow electronic transfer of repair order data to CustomerLink, making it even easier for service centers to implement CustomerLink.



Advanced Business Enhancements

ABE/2000 by Advanced Business Enhancements
ABE/2000 is NOT just Automotive Shop Management Software! They also offer seminars and workshops focusing on how to increase profitability, technician efficiency, advertising, customer retention (CRM), employee interview process, and how to measure so you can better manage your company.



Lankar Systems

ABMS by Lankar Systems Inc
ABMS is a user-friendly software program that manages your automotive repair shop. It is very easy to use and easy to get started. ABMS is priced to fit any budget and is full of the features that you use most!



Activant Logo

ACTIVANT (FORMERLY CCI TRIAD)
Drawing on extensive industry feedback and research, Activant is transforming its vision, services, and approach to better provide the resources and applications today's independent automotive dealers require.



Flexible Systems LLC

AllsystemsMax by Flexible Systems LLC
Over 17 years experience providing management software to repair shops. This software imports from other programs, grows as you grow, saves every new entry for future re-use, and is network-able. Includes powerful, yet easy-to-use, reporting and management tools, interconnects with Excel, QuickBooks, Word, ALLDATA Service Advisor, and others.



AutoTraker Incorporated

AutoTraker by AutoTraker Inc
An extensive Windows Automotive Shop Management solution that will take you into the next century! Designed just for the automotive repair industry, it's easy to use and easy to learn. Designed for the beginner and yet more powerful than any other automotive shop management program on the market. AutoTraker specializes in Windows point of sale solutions for the automotive repair industry.



AutoComLink

AutoComLink by Automotive Communications Link
AutoComLink offers affordable software solutions for automotive repair shops to manage and connect to their customers and auto parts wholesale distributors.



PCA

Auto Genius by PCA
Easy to use program, complete bookkeeping, designed for the automotive industry, technical support and training.



MasterLink Software Management Systems For Automotive Repair Shops

Auto Shop Writer by MasterLink Software
For the past 20 years, MasterLink Software has worked closely with its clients to continually enhance, revise, and update its software systems. The company now produces both a DOS version, called ASW, and a Windows version, called EMS, to meet the specific interests of shop owners throughout the United States and Canada.



Data Tek

AutoTrak by Data Tek
Since 1989, DataTek has been providing software for the Automotive Industry. AutoTrak software was developed specifically for the automotive repair facility and was designed to be compatible with as many other products as possible. AutoTrak is an affordable means of keeping pace with present and future needs of today's growing businesses. AutoTrak software is user friendly and easy to understand.



Applied Computer Resources

Bay-Master by Applied Computer Resources
BAY-MASTER is the premier shop management program in the industry. With over 15 years of customer use, ACR has embedded features that the competition hasn't even thought of yet. BAY-MASTER software has had the time needed to work out the 'bugs' and provide a sound platform from which to run your business!



Compatible Software Systems

CSS by Compatible Software Systems
For 16 years, Compatible Software Systems has studied the recurring problems of service stations, while perfecting a cutting edge turnkey system to eliminate them. Whether you run a manual or a fully automated POS facility, especially with a convenience store, you can't afford to be without this system.



Computer Management Systems

CMS by Computer Management Systems Inc
The right tools make for a smooth running shop. Your front counter and back office need the best tools, too. CMS is fully integrated and an integrated system allows you to use server functions at once, eliminating the need to quit one function before opening another. This is real power - power you can use.



Garage IQ

Garage IQ by GarageIQ Software
Garage IQ is 100% compatible with Windows 95, 98, NT, 2000, and XP operating systems. It is also compatible with Microsoft Office products and offers toll-free technical support help line. Additionally there is a Multi-user network system, user definable security interface, built in accounts receivable billing, customer statement processing, built in accounts payable billing, fully functioning pre-configured and customizable general ledger, customizable check writer, and fully customizable main menu.



Computer Assistance

GarageKeeper by Computer Assistance Inc
Computer Assistance has been making vertical market software since 1977. GarageKeeper Automotive Software products are for the MS-DOS operating system and Motive Power products for the MS-Windows operating system.



Garage Operator

Garage Operator by Garage Operator Inc
Garage Operator offers repair histories, customer invoicing, job estimating, inventory control, integrated time clock, smart scheduling, direct marketing, single-entry accounting, double-entry accounting, technical support, and integration with other software.



ALAMO Software

InfoWin by Alamo Software
Home of the most powerful transmission shop management software available! All software is not created equal. With a state of the art tool in the hands of talented programmers you can get an efficient program like InfoWin, which runs blazingly fast and is ready to run your business in today's world.



Master Repair 8000

Master Repair 8000 by Summit Ordering Systems Inc
Since 1983 Master Repair 8000 by Summit Ordering Systems, Inc. has been providing top of the line, easy to use, reliable shop management software. They offer these features for any size shop: Standard repair order, group by job repair order, estimates and appointments, detailed history, repair order status, over-the-counter sales, convert estimates to repair orders, VIN recognition, tax-exempt sales, spell check, warranty tracking, canned jobs, inventory, parts on the fly, parts catalog import, tire estimating work sheet, job cost analysis, marketing/sales reports, custom report generator, integrated accounts receivables, built in security, integration with popular accounting programs and estimation programs such as ALLDATA, QuickBooks Pro, and M.Y.O.B.



Mitchell 1

Mitchell On-Demand Series 1 and 2 by Mitchell Repair Information Company, LLC
Mitchell 1 is the premier provider of automotive repair information, vehicle maintenance, automotive diagnostic data, labor estimating, shop management software, and service manuals.



Scott Systems

MotorTraxx by Scott Systems
The latest evolution of MotorTraxx will offer many new features, including Canadian-compatibility, new merchandising and manufacturing modules and much more. We are able to connect to your computer using only your Internet connection and a web browser! No configuration headaches with routers and port settings, just click and connect directly with a support representative.



Amcom Data Processing

Pace2000 by Amcom Data Services Inc.
Amcom specializes in outsourcing, facilities management, programming, training, and supporting computer systems of small and medium sized businesses. The company has grown and prospered because of their commitment to providing software expertise and user support services. Their systems include: Amcom C-store, Accounting, and Bay Management.



PipeDream

PipeDream by INFOSynch Inc
PIPEDREAM® brand software for the under car service business has been sold internationally, since 1980. This software is available as an integrated turnkey system for the total business environment with 24/7 customer service as part of our signature "Umbrella" coverage package.



ProfitWare Plus

ProfitWare Plus by Wrenchead Inc.
ProfitWare PlusT sets the standard in the automotive repair industry by incorporating computerized point of sale and business management tools with a fully integrated parts catalog and labor guide. With ProfitWare Plus, it takes just seconds to identify a part number or recommended labor rate and generate an accurate estimate.



R.O. Writer

RO Writer by Progressive Automotive Systems
Progressive has been servicing the needs of the automotive repair community since 1977. Today, their products include R.O. Writer - the premier shop management system for any size shop. Whether you have a tire, muffler, transmission or other specialty shop or a general repair facility, R.O. Writer is the right product for you.



Genisis Four

Service2000 by GenesisFour - Success Has Never Been So Easy
Easy to use, efficiency enhancing, profit-boosting shop management software intended for automotive, truck, and fleet service facilities. Industrial-strength database is totally stable regardless of the number of users or database size. Integrates with QuickBooks, Worldpac SpeedDIAL, Mitchell, AllData, MacDonald Wincat, and CustomerLink. Go with the only shop management software that is impossible to outgrow, from the shop management vendor with the most-proven track record in the country: GenesisFour.



ALLDATA® ServiceCenter

ServiceCenter by ALLDATA
ALLDATA® ServiceCenter is an easy-to-use shop management system that allows independent repair shops to automate their paper-based service write-up processes. It includes electronic creation of estimates, repair orders, work orders, invoices and counter sales receipts as well as data exporting to external applications, automatic data backup, automatic parts markups and the ability to view management reports.



Alliance Automotive Software

Shop Controller by Alliance Automotive Software
Alliance Automotive knows the automotive service business through and through. They've been in the industry for 23 years, and the founders are involved in three different automotive service businesses.



Advantage Systems

Shop Pro by Advantage Systems
The SHOPpro software is extremely fault tolerant. More than twelve years of experience in the automotive repair market have made SHOPpro a model of stability in the industry. SHOPpro 5.0 has been designed from the ground up to be the most user-friendly program available to the automotive repair market. It was made to suit the abilities of veteran computer users right down to the beginner.



StockTrac Enterprise

Stock Trac by Janco International
StockTrac® Enterprise
is the latest software solution from Janco International Inc., which has served the undercar-shop market since 1981. Features of the StockTrac® Enterprise software include: professional invoicing and estimating, inventory ordering and control, customer data management, catalog and labor guide integration, A/R and A/P management, and more. StockTrac® Enterprise can be run as a single workstation, in a multi-user network, and as a multi-shop enterprise system.



Super Fred

SuperFRED by Management Feedback Systems Inc
Developers of easy to use automotive shop software called SuperFRED.  Since 1982, SuperFRED has been used to manage shops in the United States and Canada!  We design and develop SuperFRED to provide first-rate management systems and solutions.  Our Support services offer live, trained, courteous, and knowledgeable professionals, for prompt one-on-one service.



TABS AutoBiz

TABS AutoBiz
TABS AutoBiz offers full-featured, affordable WINDOWS Point-of-Sale & Business Management software. With over 20 years experience in providing user-friendly solutions for Tire Dealers & Service Centers, you can rely on TABS for exceptional service & support. Features include superior inventory handling, full accounting, & integration with CustomerLink, AllData, Mitchell, AmPac, Heafnet, Pioneer, WorldPac, and more. Visit them at www.totalauto.biz. Call 866-822-7797 for your live demo today!



Tire Company Solution

Tire Power Software by Tire Company Solutions
Tire Power software provides management software designed for the independent tire and automotive dealer who needs simplicity, reliability, and efficiency in a one-stop solution. Tire Power provides software, which streamlines every aspect of your operation and is easy to learn and use. Every employee will become a company asset with complete and quick to find knowledge at their fingertips. The Tire Power solution allows you to provide unequaled customer service in all phases of your business; which correlates to what matters most--increased profitability!



Tire Company Solution

TreadX, TireMaster, TireMax, and TirePro
ASA Tire Systems develops comprehensive systems of software tools geared to helping tire dealers and retreaders manage all facets of their businesses. Comprised of a series of specialized interfaced modules, our systems can be tailored to suit the e-commerce, order processing, accounting and business management needs of any size retail, wholesale or retread tire operation. Whether your business is a single store or a multi-location operation with online sales of tires and other automotive aftermarket products, we can empower you to maximize your profit potential, streamline operations and provide superb customer service.



CarParts Technologies - Anderson BDG

VAST by AfterSoft Network (formerly CarParts Technologies)
With over 25 years of experience and 3,000 customer locations, AfterSoft's easy to use Window's based software is proven to increase profits for auto service and tire dealers. VAST is designed for single and multi-location independents, chains, and franchise organizations, with integrated parts catalogs, labor guides, and seamless Internet connectivity to order parts and tires from major suppliers from within a work order.



Wrenchead, Inc.

Wrenchhead by Wrenchead Inc.
Wrenchead, Inc.. is a leader in innovative technology solutions for the $500 billion Automotive Industry. Wrenchead's Digital Content and Electronic Catalog applications, web services and software products make it possible for our clients to efficiently do E-business. Wrenchead's products integrate with existing business systems and processes to allow for real time, catalog centric order processing & collaboration using the web.

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If you are interested in becoming a CustomerLink Alliance Partner, please contact

Jill Stenson,
Marketing Communications Manager
(916) 781-4344 X107
jstenson@customerlink.com