Title
CustomerLink Adds Rewards Card to Product Offering
09/08/2004
Roseville, CA (September 8, 2004) Today, CustomerLink Systems, the premier provider of multi-media customer acquisition, development and retention programs for the automotive service and repair industry announced the addition of the Customer Loyalty Card to their line of customer communication products.
Designed to thank a customer for their business and reward continuing loyalty to the service center, this 8" x 6" direct mail card comes with a removable wallet-sized rewards card built right in. As with all CustomerLink communications on behalf of a service center, the Loyalty Card is highly personalized to the vehicle owner and customized to the service center for marketplace branding. "Our goal is to help service centers identify, reward, and retain their best customers", states Walt Samuelson, CustomerLink's President and CEO. Samuelson continues, "The Loyalty Card allows the service center to identify its very best customers and provide them with valuable reasons to continue to return regularly for service."
With the addition of the Loyalty Card to the CustomerLink program, service centers now have fifteen different ways to attract, develop, and retain customers. And each offering allows for complete personalization and customization by the service center.
About CustomerLink Systems, Inc.
CustomerLink is the premier provider of customer development services for the independent automotive service and repair industry. CustomerLink develops and delivers profitable, repeat customers to independent automotive repair shops. CustomerLink's proprietary database automatically triggers highly personalized, custom communication to vehicle owners on behalf of their shop. The system encourages vehicle owners to return to their independent service provider several times throughout the year for manufacturers' recommended services, technician recommended services, seasonal maintenance, and wear item replacement. The system allows for customized coupons, promotions, customer satisfaction surveys, and customer appreciation correspondence. CustomerLink's services assist automotive repair shops in developing repeat, full-service customers resulting in more business from existing customers, high quality customer referrals, and the ability to optimize bay scheduling.
Media Contact:
Jill Stenson, CustomerLink Systems
1376 Lead Hill Blvd., Suite 150
Roseville, CA 95661
888-942-5448 x 107
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